The findings, in writing, before the work starts.
Diagnostic work is sold on trust: the customer is paying you to find out. Escargo records what you found, shows it to them in plain language, and keeps it on the vehicle so the next fault starts from what you already know.
Most diagnostic businesses start with a demo on one of their own awkward jobs.
What makes a diagnostic job hard to run
Explaining what you charged for
You spent two hours finding an intermittent fault and the invoice says "diagnostics". Recorded findings with photos say what was actually done.
Approval before the spend
The fault is found, the part is expensive, and the customer is not in front of you. They can approve or decline the work from their phone before anything is ordered.
The car that comes back
The same vehicle returns six months later with something related. Its history is on the record instead of in your memory.
How a diagnostic job runs on Escargo
Intake, investigation, approval and invoice, on one record.
Intake with the symptom in the customer's words
Book the vehicle in with what the driver actually reported, when it happens and what they have already tried. It stays attached to the job.
Findings recorded as you work
Log what you tested and what you found, with photographs. The quote builds from those findings rather than being written from scratch afterwards.
Approval, then the work
The customer sees the findings and the price and approves the lines they want. Only approved work can be invoiced.
Escargo does not read fault codes and does not connect to diagnostic tooling. It runs the job around the work you do with your own equipment.
See it on one of your own jobs
Book a demo and bring a job that was hard to explain to the customer. We will run it through the actual product.